Welcome to Eden ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our dating platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, date of birth, gender, and profile photos
- Profile Information: Religious beliefs, denomination, lifestyle preferences, interests, and personal descriptions
- Verification Information: Government-issued ID, photos for verification purposes
- Communication Data: Messages, photos, videos, and other content you share through the app
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
1.2 Information Automatically Collected
- Device Information: Device type, operating system, unique device identifiers, mobile network information
- Usage Data: How you interact with the app, features used, time spent, pages viewed
- Location Data: GPS location (with your permission) to show nearby matches
- Log Data: IP address, access times, app crashes, performance data
1.3 Information from Third Parties
- Social Media: If you sign in with Google, Apple, or Facebook, we may receive basic profile information
- Verification Services: Information from third-party identity verification services
2. How We Use Your Information
- To create and manage your account
- To provide matching services and show you potential matches
- To facilitate communication between users
- To verify user identities and maintain platform safety
- To process payments and manage subscriptions
- To send you notifications, updates, and promotional communications (with your consent)
- To improve our services, develop new features, and conduct analytics
- To detect and prevent fraud, abuse, and illegal activities
- To comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: Your profile information, photos, and messages are visible to matched users
- Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, cloud storage, analytics, etc.)
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of Eden, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Request transfer of your data to another service
- Opt-Out: Unsubscribe from marketing communications
- Location: Control location sharing through device settings
To exercise these rights, contact us at the email address below.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
7. Children's Privacy
Eden is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at the email address above.